Privacy & Security

8bb's Privacy Policy — Your data is our responsibility

We believe transparency is the best policy. How your information is collected, used, and protected — it's all laid out here in plain language.

Last Updated: January 2026

We use your information How We Protect It

A quick overview of the key pillars of our privacy protection.

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SSL Encryption

Every transaction and data transfer is protected by 256-bit SSL encryption — completely unreadable to anyone outside.

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No Sale of Data

8bb never sells or trades your personal information to third parties. Your data stays with us.

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Minimal Data Collection

We only collect what is strictly necessary to provide our services. No unnecessary information is requested.

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Complete Transparency

Who can access your data, where it is stored, and how long it is kept — all of it is laid out openly here.

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Your Control

You have the right to view, correct, or delete your personal data. Contact us at any time to submit a request.

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Secure Data Storage

Your data is stored on secure servers, subject to regular backups and security audits.

About This Policy: By using any 8bb service, you agree to this Privacy Policy. If anything is unclear, reach out to our support team — we're happy to help.

1 Why This Policy Exists and Who It Applies To

8bb (referred to as "we" or "the platform") takes your privacy seriously. This Privacy Policy explains what information we collect when you use 8bb's website, mobile app, or any of our services, how we use that information, and the steps we take to keep it secure.

This policy applies to all registered and unregistered users of 8bb. Whether you access our platform from Bangladesh or anywhere else, this policy applies equally to you.

In plain terms: This document is a bit lengthy, but the bottom line is this — we keep your data safe, we never sell it, and we never share it without your consent.

2 What Information We Collect

8bb collects several types of information, broadly falling into two categories — what you provide directly, and what we collect automatically.

Information You Provide Directly

Data Type When It Is Collected Why It's Needed
Name & Date of Birth At Registration Identity Verification & Age Confirmation
Mobile Number At Registration OTP Verification & Communication
Payment Information On Deposit/Withdrawal To Process Transactions
KYC Documents For Withdrawal Verification Identity & Address Verification
Support Message Via Chat/Email For Troubleshooting

Automatically Collected Information

Certain technical information is collected automatically while you use 8bb:

  • IP Address & Device Type
  • Browser Information & Operating System
  • Login Time & Session Duration
  • Game History & Betting Patterns
  • Cookies & On-Site Browsing Behavior

This information is used to improve service quality, prevent fraud, and resolve technical issues.


3 How We Use Your Information

8bb uses your information only for its intended purposes. We never use it for anything beyond what it was collected for.

  • Service Delivery: Managing your account, delivering game services, and processing deposits and withdrawals.
  • Identity Verification: To verify age and identity and complete the KYC process.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Contact: Sending important updates, transaction confirmations, and support communications.
  • Personalization: Game recommendations and relevant offers tailored to your preferences (subject to your consent).
  • Legal Obligations: Sharing information as required by government authorities or court orders.

4 Who We Share Your Information With

8bb does not sell your information. However, in certain limited circumstances, some data may be shared with trusted third parties:

Payment Processors

Transaction data necessary for processing deposits and withdrawals is shared with our payment partners. These partners maintain their own security standards.

Game Providers

Gaming-related data may be shared with our game provider partners (such as Evolution, Pragmatic Play) to deliver game services. Personal identification details are not shared with these partners.

Legal Authorities

In response to court orders, government investigations, or other legal requirements, relevant information may be disclosed to authorities. This is a legal obligation and outside our control.

Straight Talk: 8bb does not sell or share your information with advertisers, data brokers, or marketing companies. That is our commitment.

5 Cookies & Tracking Technologies

8bb uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

  • Essential Cookies: Required to maintain login sessions and core site functionality. These cannot be disabled.
  • Preference Cookies: To remember your language settings and theme preferences.
  • Analytics Cookies: To understand which parts of the site are used most — without identifying you personally.

You can manage cookies through your browser settings. Note that disabling essential cookies may affect the functionality of certain site features.


6 Data Retention & Deletion

We only retain your information for as long as necessary or as required by law.

  • Account Information: For the duration your account is active and, after closure, as required by legal obligations.
  • Transaction Records: Usually 5–7 years (as required by financial regulatory obligations).
  • Support Message: Generally 2 years after an issue is resolved.
  • Cookie Information: At the end of a session or after a maximum of 1 year.
Data Deletion Request: You may request that your data be deleted. However, some information may need to be retained for legal or financial reasons. Please contact support for assistance.

7 Your Rights

As an 8bb user, you have several important rights over your own information.

Right to Access Your Data
You may request to see what information we hold about you.
Right to Correct Your Data
You may request corrections to any inaccurate or outdated information we hold.
Right to Delete Your Data
You may request deletion of your data where there is no legal requirement to retain it.
Right to Restrict Processing
In certain circumstances, you may request that we restrict how your data is processed.
Data Portability
You may request a copy of your data in a structured, portable format.
Right to Opt Out of Marketing
You may opt out of promotional communications at any time.

To exercise any of these rights, contact our support team. We will respond within 30 business days.


8 Security Measures

8bb has put multiple layers of security in place to protect your information:

  • SSL/TLS encryption on all data transfers
  • Passwords are stored using bcrypt hashing — never saved in plain text
  • Two-Factor Authentication (2FA) Support
  • Regular Security Audits & Penetration Testing
  • Limited staff access — only authorized personnel can view your data
  • Suspicious Login Detection & Automated Alerts
Your Role: No matter how many security measures we put in place, using a strong password and keeping your login credentials private is your responsibility. Report anything suspicious to us immediately.

9 Minors' Data

8bb strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect information from minors. If we suspect that an account belongs to a minor, it will be suspended and the associated data will be deleted.


10 Policy Updates

8bb may update this Privacy Policy from time to time. When significant changes are made, we will:

  • We will update the date at the top of this page
  • We will notify registered users via mobile or email
  • We will display a notification on the platform

Continued use of our services after any changes takes effect constitutes your acceptance of the updated policy.


11 Get in Touch

For any questions, concerns, or to exercise your rights under this Privacy Policy, please get in touch with us:

  • Live Chat: Available 24/7 (via website or app)
  • Email: [email protected]
  • Response Time: Typically 1–3 business days
Core Security Measures
  • 256-bit SSL Encryption
  • Your Data Is Never Sold
  • Minimal Data Collection
  • 2FA Feature
  • Regular Security Audits
  • Right to Delete Your Data
Privacy Complaints

Have concerns about your data? Our privacy team is here to help.

Response within 1–3 business days
Safe Gaming

Your Data Fully Secure — Start playing now

Your data is secure, your transactions are safe, and the gaming experience at 8bb is world-class. Join today.

By registering, you agree to our Privacy Policy and Terms & Conditions. For users aged 18 and above only.

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